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Grievance Redressal Process

cvresearchanalyst - Grievance Redressal Process

GRIEVANCE REDRESSAL PROCESS

Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally, or telephonically. An email may be sent to docsvenkat86@gmail.com

  • Alternatively, the investor may call on +91 7702308181.

  • A letter may also be written with their query/complaint and posted to the following address:

    #8-94/1/2, Road No. 1, Kranthinagar, Saroornagar, Hyderabad, Telangana-500035

  • The Client can expect a reply within 21 days of approaching the Research Analyst.

  • In case the client is not satisfied with our response, they can lodge a grievance with SEBI at http://scores.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback, or assistance, please contact the SEBI Office on the Toll-Free Helpline at 1800 22 7575 / 1800 266 7575.

  • After exhausting the above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal.

  • For more details about the ODR mechanism, fees, timelines, etc., you may read the master circular released by SEBI titled: “Online Resolution of Disputes in the Indian Securities Market” available at the following link: https://www.sebi.gov.in/legal/master-circulars/aug-2023/online-resolution-of-disputes-in-the-indian-securities-market_75220.html

Details of the Compliance Officer: