GRIEVANCE REDRESSAL PROCESS
Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally, or telephonically. An email may be sent to docsvenkat86@gmail.com
Alternatively, the investor may call on +91 9032030021.
A letter may also be written with their query/complaint and posted to the following address:
#8-94/1/2, Road No. 1, Kranthinagar, Saroornagar, Hyderabad, Telangana-500035
The Client can expect a reply within 21 days of approaching the Research Analyst.
In case the client is not satisfied with our response, they can lodge a grievance with SEBI at http://scores.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback, or assistance, please contact the SEBI Office on the Toll-Free Helpline at 1800 22 7575 / 1800 266 7575.
After exhausting the above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal.
For more details about the ODR mechanism, fees, timelines, etc., you may read the master circular released by SEBI titled: “Online Resolution of Disputes in the Indian Securities Market” available at the following link: https://www.sebi.gov.in/legal/master-circulars/aug-2023/online-resolution-of-disputes-in-the-indian-securities-market_75220.html
Details of the Compliance Officer:
- Name: Chimakurthy Venkatesh
- Contact Number: +91 9032030021
- Email: docsvenkat86@gmail.com