GRIEVANCE REDRESSAL PROCESS
As part of my commitment to transparency and investor protection, the following grievance redressal process outlines how clients can seek timely resolution of concerns related to research services.
Grievance Redressal Process Matrix
Details of Designation
| Designation | Contact Person Name | Address | Contact No. | Email-ID | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Chimakurthy Venkatesh | # 202, Creative Classic apartments, Panjula Anil Kumar colony Saroornagar Hyderabad-5000035. | 9032030021 | cvresearchanalyst@gmail.com | 10.00 AM to 5.00 PM |
| Head of Customer Care | Chimakurthy Venkatesh | # 202, Creative Classic apartments Panjula Anil Kumar colony Saroornagar Hyderabad-5000035 | 9032030021 | cvresearchanalyst@gmail.com | 10.00 AM to 5.00 PM |
| Compliance Officer | Chimakurthy Venkatesh | # 202, Creative Classic apartments Panjula Anil Kumar colony Saroornagar Hyderabad-5000035 | 9032030021 | cvresearchanalyst@gmail.com | 10.00 AM to 5.00 PM |
| CEO | Chimakurthy Venkatesh | # 202, Creative Classic apartments Panjula Anil Kumar colony Saroornagar Hyderabad-5000035 | 9032030021 | info@cvresearchanalyst.com | 10.00 AM to 5.00 PM |
| Principal Officer | Chimakurthy Venkatesh | # 202, Creative Classic apartments Panjula Anil Kumar colony Saroornagar Hyderabad-5000035 | 9032030021 | cvresearchanalyst@gmail.com | 10.00 AM to 5.00 PM |
Escalation Process
In case the client is not satisfied with the response they can lodge a grievance with SEBI at https://scores.sebi.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI Office on Toll Free Helpline at 1800 22 7575 / 1800 266 7575.
After exhausting the above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal at https://smartodr.in/login.
For more details about the ODR mechanism, fees, timelines, etc., investors may refer to the SEBI Master Circular titled “Online Resolution of Disputes in the Indian Securities Market” available on the SEBI website.
Last Updated: 30 September 2025
